Business Continuity Plans (BCPs)
Authorship of new BCPs or refresh existing plans of all types:
Crisis Management Plan (strategic): top-level plan that sets-out how an organisation should manage any crisis and should include:
- crisis management structure
- team roles and members’ responsibilities
- Concept of Operations: preparation, immediate response, crisis management and business recovery
- CMP invocation processes and authority
- emergency procedures (including site evacuation and emergency management arrangements)
- external and internal contacts
- annexes with specific plans that cover high impact risks such as: Site Denial, Civil Unrest and Pandemic.
Department and Site BCPs (operational): practical plans to be used by recovery teams at department and site level to manage the effect of an incident on their own operations and would typically include:
- membership and responsibilities of the incident response team
- emergency procedures and disaster recovery site operations
- department / site specific actions to take if time critical activities (as identified in the BIA) stop operating
- external operational stakeholder management plan including contact details of key organisations, agencies and individuals … plus department / site business critical (internal) contact details.
Contingency Plans for specific high impact risks:
Recent plans authored include: primary and secondary supply chain continuity plans; emergency input and finished product sourcing; product recall; loss of distributor; civil unrest and evacuation; dawn raid; Ebola outbreak in-country.